Services

Modularized operations, interactions between internal teams and customers, processes adhering to the needs of Projects,various events and the possibility of power safely invoke Databases of different Solutions,Legacy Systems, VerticalIzed Systems, in a scalable, intuitive way and that adds possible process and document automation capabilities, with focus on results for your business and ease to those involved.

MULTI-AREA SERVICE

• Management and Customer Service (Relationship, Incentive Campaigns, Collections);
• Shared Services Center (Budgets, SLA’s, Priority Dealings according to Indicators, etc.).
• Third Party Management;
• Billing Management;
• Processes, Reconciliations and Transactions between Companies;
• Reports involving several teams (internal and external), Consultancies, Advisory Services;
• Controls for Audits and Management of Action Plans;
• Planning;
• Fraud detection and dealings.

SOME OF OUR SOLUTIONS READY FOR AREA SERVICES

Document Capture/Scan: Design and implementation of document capture and digitization solutions, of various formats (A4 to A0), low (thousands of pages) or high volumes (tens of millions of pages), centralized or decentralized (various locations), employing OCR, OMR, barcode reading, indexing automation and integration with legacy systems.

Migration of ECM repositories: Design, development, deployment and execution of migration of document repositories between different ECM systems.

Remote BackOffice: Design and deployment of remote BackOffice solutions, for banking, insurance and services, allowing different stages and process activities to be executed in different locations, by different teams (or outsourced companies), in a unified and secure environment. Control of input volumes and output of demands, deadlines and productivity.

Credit Belt: Design and implementation of credit belt solutions, managing all activities, deadlines, documents, resources and business particularities through a unified and secure environment, with the possibility of remote access. Automation of activities and mechanical steps.

Claims Belt: Design and implementation of claims belt solutions, managing all activities, steps, deadlines, documents, resources and business particularities through a unified and safe environment, with the possibility of remote access. Automation of activities and mechanical steps.

Formalization Belt: Design and implementation of formalization belt solutions, managing all activities, steps, deadlines, documents, resources and business particularities through a unified and safe environment, with the possibility of remote access. Automation of activities and mechanical steps.